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Official partner · Insights & CX

Wavenode + QuestionPro

QuestionPro centralizes surveys, research, CX and EX in one platform. We build the automation that connects every response to the tools your team actually works in.

What QuestionPro is

QuestionPro is an AI-powered insights platform that centralizes surveys, market research, customer experience (CX) and employee experience (EX) in one place. It lets you launch studies, analyze results and share reports in minutes, with text analytics and AI applied to every response.

It includes a closed-loop system to follow up on every critical case, BI dashboards, offline surveys, audiences and proprietary panels, and exposes an API and webhooks for teams that want to build their own automations.

QuestionPro closed loop: ticket follow-up with comments and status
Where we add value together
  • Closed loop
  • Reporting
  • CRM
  • Custom integrations
01 · Closed loop

No critical case goes unattended

QuestionPro flags detractors and critical responses in real time. We build the flow that creates the ticket, assigns it to the right owner and moves it into your CRM or helpdesk — with no one reviewing a dashboard by hand.

  • Ticket created automatically on a critical response
  • Assigned to the right owner in your CRM or helpdesk
  • Tracked through to case closure
02 · Reporting

Results where your team already works

We connect QuestionPro's dashboards to Slack, email or your BI tools, so results show up on their own — no manual exports, no asking anyone for a report.

  • Automatic reports by email or Slack
  • Dashboards connected to Data Studio, Metabase or Power BI
  • Alerts when a key metric shifts
03 · CRM

Every response, straight into your CRM

A survey response, an intercept or a form can become a lead or a contact. We build the flow that sends it to your CRM with full context, instantly.

  • Responses turned into a contact or deal automatically
  • Enrichment with data from your stack
  • Routing by segment or score
04 · Integrations

What QuestionPro doesn't ship with, we build

QuestionPro exposes an API and webhooks for teams that want to go beyond its native integrations. We build those connections to your spec — to your ERP, your ticketing system or any tool you already use.

  • Webhooks configured on survey or CX events
  • Custom automations on top of the QuestionPro API
  • Bulk data migrations and imports

Already using QuestionPro or thinking about it?

We design the automation that connects QuestionPro to your CRM, helpdesk, reports and the rest of your stack.

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