Privacy Policy

At Wavenode ("we", "our") we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide through wavenode.ai.

This policy should be read alongside our Terms and Conditions.

1. Data controller

For any questions related to the processing of your personal data, you can contact us directly at the address above.

2. Information we collect

We only collect personal information when you voluntarily provide it to us, including:

• Contact form: name, email address, company, message, and details about your project.
• Direct communications: information contained in emails or messages you send us.
• Browsing data: IP address, browser type, pages visited, and time spent on site, collected anonymously for analytics purposes.

We do not collect sensitive, financial, or special-category data without your explicit consent.

3. Purpose of processing

We use your information exclusively to:

• Respond to your inquiries and free diagnostic requests.
• Send you information about our services when you have expressly requested it.
• Manage the business relationship and delivery of contracted services.
• Improve the content, usability, and experience of our website.
• Comply with applicable legal obligations.

4. Legal basis for processing

The processing of your personal data is based on:

• Your consent, given when you complete and submit any form on this site.
• Performance of a contract, when data is necessary to deliver the agreed services.
• Legitimate interest, to responsibly improve our services and communications.
• Compliance with legal obligations under applicable law.

You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to that withdrawal.

5. Data sharing

We do not sell or rent your personal information to third parties. We only share data in the following circumstances:

• Technology service providers: tools we use to operate (e.g. Formspree for form management). These act as processors under our instructions and with confidentiality guarantees.
• Legal obligation: when required by a competent authority under applicable law.

In the event of data transfers outside of Mexico, we ensure that adequate protection guarantees are in place.

6. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

• Contact inquiries and forms: up to 2 years from the last communication.
• Active client data: for the duration of the contract and up to 5 years after its termination, in accordance with tax and legal obligations.
• Anonymous browsing data: up to 13 months.

After these periods, data will be securely deleted or anonymized.

7. Your rights

Under the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you have the right to:

• Access: know what personal data we hold about you and how we process it.
• Rectification: request correction of inaccurate or incomplete data.
• Cancellation: request deletion of your data when it is no longer necessary.
• Opposition: object to the processing of your data in certain circumstances.

8. Cookies

This website may use technical cookies (necessary for operation) and analytical cookies (to understand how the site is used). Analytical cookies collect data anonymously and in aggregate form.

You can disable or delete cookies through your browser settings. Please note that this may affect some site functionality. By continuing to browse without changing your cookie settings, you consent to their use.

9. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration, or improper disclosure. These include:

• Encrypted data transmission via HTTPS/TLS.
• Access to data restricted to authorized personnel only.
• Regular review of our security practices.

However, no data transmission over the Internet is 100% secure. If you detect any security incident related to your data, please notify us immediately at hola@wavenode.ai.

10. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, applicable law, or the services we offer. The date of the last update will always appear at the top of the document.

Continued use of the site after changes are published constitutes acceptance of the updated policy. If changes are substantial, we will notify you by email if we have your contact details.

11. Contact

If you have questions, concerns, or wish to exercise any rights over your personal data, contact us at:

We are committed to responding within a maximum of 5 business days.